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Privacy Policy

Last updated: December 21, 2024

At ProQyz, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, including our website and assessment services.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase a plan, or use our AI grading features. This may include:

  • Account Information: Name, email address, password, and payment details.
  • Assessment Data: Student responses, audio recordings (for speaking tests), and essay submissions.
  • Usage Data: Information about how you interact with our platform, including time spent on tests and features used.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information, including confirmations and invoices.
  • Train our AI models (specifically for writing and speaking evaluations) to improve accuracy. All personal identifiers are stripped before this process.
  • Send you technical notices, strictly regarding platform updates or security alerts.

3. Data Security

We use industry-standard encryption (AES-256) to protect your data both in transit and at rest. Access to student data is strictly limited to authorized personnel and the specific trainer account that owns the data.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@proqyz.com.